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E-mail Support : |
General help and
technical issues |
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Mailing Address: |
1875 Century Park E, 16th Floor
Los Angeles, CA
90067 |
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Due to the extraordinarily high
volume of calls and for efficiency purposes, please contact the customer support
department via the email provided above and you will receive a response by one
of our customer service representatives in a timely manner
If You Haven't Received an Email Reply Yet
If you are finding that you are not receiving any reply from us
even after emailing us a couple of times without response then
there is probably a problem with your email account. We ask that
you check your email return address or supply us with an
alternative email address if this happens.
There are occasions where our email reply gets bounced back to
us for various reasons including "Account inactive", "Account is
over Quota", "Host unknown", "Service unavailable". Sometimes
people simply mistype their email in the support box and we are
unable to reply.
Other times customers have
had their email filters set too high (such as in Hotmail) and
their reply simply gets sent to their junk emails folder.
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